Despite my silence in the Blogosphere about my tango with Comcast, much has been happening. For the most part, I've been passed up and down the food chain several times. Had some encouraging conversations with folks on their payroll who truly sympathize with the situation and conversly, had some very infuriating conversations with folks on their payroll who spoke to me with condescension and righteous indignation. Always a winning combination in my book.
So where are we, you ask? In tandem with the Office of Economic Development, a series of articles will appear in several publications laying out our case for service. Additionally, I will submit a letter to the editor with copies going to persons at the top of the food chain at Comcast who could effect change.
All studies I've read about bringing access to broad band services in rural areas suggests that communities work in tandem with internet providers to pay for the cost of the upgrades. When I asked one of the Comcast folks how much it would cost to bring broad band to our area, he snottily responded, "that's proprietary information and I will not share it with you." I wonder if the true cost to bring broad band service to my community is as much as the Luxury Suite belonging to Comcast at the Wachovia Center in Philadelphia? Hmmm...I don't know, but aren't reading financial statements and tax returns fascinating?